Terms and conditions

Sales conditions
By completing the purchase procedure on julys.easyshoes, the customer declares that he has viewed and accepted the following conditions of sale
Which relate to the various stages of the transaction before and after it takes place.


We inform you that Legislative Decree 196/2003 (Code on the protection of personal data) ensures that the processing of personal data is carried out in compliance with the rights, fundamental freedoms, as well as the dignity of natural persons, with particular reference to personal privacy and identity. We will treat the data conferred with lawfulness and correctness in the full protection of the rights of the interested parties and in particular their confidentiality.
Pursuant to Article 13 of the above-mentioned Legislative Decree, we inform you that the processing of the data provided (which will take place by computer) is intended to proceed with the execution of the contract. Where necessary for the execution of the contract, we will transmit the data to the designated shipping company as well as to the other companies that will handle the phases of the sales and shipment process of the products. The provision of data is mandatory as necessary for the purpose of executing the sales contract.
We also inform you that, if consent is given, the data may also be processed for the purpose of providing information on our promotions: initiatives, events, promotional discounts and product launches.
In any case, we will not use the information in our possession for purposes other than those mentioned above, nor will we communicate it to external companies.
In relation to the processing of data, it is possible to exercise the rights provided for by art. 7 D.lgs. 196/2003.
The data controller is ZCZ SHOES SRL.
We inform you, for your security that the payment by credit card is made via PayPal (Europe) S.à r.l.
We will not know your credit card details. The PayPal (Europe) S.à r.l. website. Through which the transaction takes place responds to SSL security standards and the transmission of your credit card information is under the responsibility of PayPal (Europe) S.à r.l.
Information pursuant to Article 13 of Legislative Decree 196/2003 (Code on the protection of personal data)

Safety and responsibility:
By confirming the purchase, the customer will enter into a contractual proposal pursuant to Article 1326 and 1329 of the Italian Civil Code.
Therefore, accepting all the clauses present in the conditions of sale.
Julys.easyshoes exempts itself from any liability in the event that the purchased products are not available in stock, but at the same time undertakes to communicate by email or telephone any such problem.
In this case the customer can choose to modify the order or cancel the order and get a refund if they have paid in advance.
Julys.easyshoes also undertakes to insert photos of the same products in the warehouse on the site but does not assume any responsibility for any changes due to photographic processing or screen settings.

Shipping is free for orders over € 60, for orders with a total of less than this amount, a fixed rate of € 4.99 will apply for the entire order. The shipment is always made by express courier, julys.easyshoes reserves the right to ship by express postal service in case the destination is a minor island or a disadvantaged location. Delivery times are not in the current conditions. Julys.easyshoes dismisses any liability regarding the timing of the expedition for both direct and indirect liability.
The customer at the time of delivery is required to check the integrity of the package delivered. In case of damaged or tampered with parcel, immediately contest the incident to the courier and affix together with the signature on the delivery note the words: "parcel damaged, I accept with reservation".
In this case, please let us know what happened as soon as possible.

Pursuant to Article 5 of Legislative Decree 185/1999 on distance sales, the customer is entitled to make the ordered products within 10 days of delivery of the goods, To these 10 days are added another 4 days offered by julys.easyshoes itself for a total of 14 days to be able to make a return or a change, if you have already made a change in the same order before the timing drops to 10 days.
The returned products must be returned at the buyer's expense and in a perfect state of preservation, both for the product itself and for any accessories including the packaging or case of the product. In order to allow reselling the same.
The packaging must be prepared in a manner suitable for the transport of the same, with the same packaging received or alternatively with a packaging of similar strength so that the package returns to the warehouse in perfect condition. It is explicitly requested not to affix adhesive tape on the shoe box but to pack it always and in any case with the same packaging received or with one of equal strength
Returns of products shipped without packaging or with adhesive tape directly attached to the shoe box, without a layer of protection, will not be accepted.
If it fails to comply with at least one of the points listed above julys.easyshoes, it reserves the right not to accept any return.
In the case of a refund return, the return of the amount due for the specific case will be carried out with the same method as the original payment, except for payments by cash on delivery, where the refund can be made only and exclusively by bank transfer and only to bank accounts in euro and national (With iban with initials IT)
Complaints Management:
For any complaint, contact us via email in julys.service@gmail.com or by phone on 3488410997, we will be ready where possible to solve the problems encountered.
Julys.easyshoes internally handles complaints concerning its own clear responsibilities.
On any damage of any kind to things or people that involve our products as a cause we exempt ourselves from any responsibility.
For problems involving products not solvable by julys.easyshoes itself we will interact with manufacturers with whom we are intermediaries.

For any clarification regarding specifications or simple entries concerning the “General Conditions of Sale” we invite customers to
Contact us by phone or by our customer service email, we will be happy to give you further information.


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